2013 Ram 2500

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martok9117
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2013 Ram 2500

Post by martok9117 » Sun Aug 10, 2014 1:47 pm

Where is the firmware for the 2013 ram 2500? All it shows is a van. There is firmware for 2015 fords. The is no reason a truck that is 2 years old isn't supported but one that just came out is

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Murph
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Re: 2013 Ram 2500

Post by Murph » Sun Aug 10, 2014 3:43 pm

That vehicle isn't covered and that is why the truck is not listed. It does not use the same harness and firmware of the other Dodge vehicles.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

martok9117
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Re: 2013 Ram 2500

Post by martok9117 » Sun Aug 10, 2014 4:04 pm

When will the vehicle be supported?

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Murph
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Re: 2013 Ram 2500

Post by Murph » Sun Aug 10, 2014 5:09 pm

There is no ETA.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

martok9117
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Posts: 3
Joined: Sun Aug 10, 2014 1:42 pm

Re: 2013 Ram 2500

Post by martok9117 » Sun Aug 10, 2014 5:10 pm

Why is there stuff for 2015 trucks but no support for a truck that's 2 years old

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Murph
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Re: 2013 Ram 2500

Post by Murph » Sun Aug 10, 2014 7:37 pm

martok9117 wrote:Why is there stuff for 2015 trucks but no support for a truck that's 2 years old
That is a very simple answer. Ford didn't change their technology like Dodge did.

I am not sure if you understand vehicle construction or how manufacturers change components or internal wiring on vehicles. If it were easy to cover, we would already have a solution. Each vehicle is different. they use different harnesses and require different software to interface with the vehicle. We are adding new vehicles all the time.

I have no ETA at this time but keep an eye out on our website for updates.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

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