No Lights

Analog Steering Wheel Interface
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dysonjjr
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Joined: Sat Dec 16, 2017 7:04 am

No Lights

Post by dysonjjr » Sat Dec 16, 2017 9:39 am

I have installed the SW in my 2007 Lexus RX 350 and it is not working. I see no lights at any time, no lights when I touch any of the steering wheel buttons.

I have the ACC and ground wires of the sw module connected to the radio and I know those connections are sound.

Could there be a blown fuse in the module?

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Zack Flynn
ADS Team
Posts: 280
Joined: Mon Dec 12, 2011 9:46 am

Re: No Lights

Post by Zack Flynn » Sat Dec 16, 2017 11:32 am

There is no internal fuse in the unit. At initial power on in ignition or accessory you should get a brief green flash, then the LED will go out until buttons are pressed on the steering wheel. Did you already flash the SW on the website?
Zack Flynn
Automotive Data Solutions
Technical Support & MECP Master Installation Technician
Zachary.flynn@adsdata.ca

dysonjjr
New User
Posts: 3
Joined: Sat Dec 16, 2017 7:04 am

Re: No Lights

Post by dysonjjr » Sat Dec 16, 2017 12:14 pm

Yes, I did. According to the website it flashed successfully.

The only time I have seen the LED light up was when connected with my laptop.

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Zack Flynn
ADS Team
Posts: 280
Joined: Mon Dec 12, 2011 9:46 am

Re: No Lights

Post by Zack Flynn » Sat Dec 16, 2017 12:28 pm

The LED should illuminate when the key in the vehicle is first turned on, and again a different number of flashes for each button pressed on the steering wheel. Double check both your accessory power (red wire) and ground (black wire) have 12 volts and ground when the vehicle is turned on. If they do and you still don't get the initial green flash at key on, you may have a bad unit
Zack Flynn
Automotive Data Solutions
Technical Support & MECP Master Installation Technician
Zachary.flynn@adsdata.ca

dysonjjr
New User
Posts: 3
Joined: Sat Dec 16, 2017 7:04 am

Re: No Lights

Post by dysonjjr » Sat Dec 16, 2017 12:31 pm

Thanks, I will check them.

Should I call Crutchfield's if the unit is bad?

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Zack Flynn
ADS Team
Posts: 280
Joined: Mon Dec 12, 2011 9:46 am

Re: No Lights

Post by Zack Flynn » Sat Dec 16, 2017 12:51 pm

If the unit is defective, you would need to go thru your place of purchase. Crutchfield is very good with taking care of their customers provided your unit is still in the warranty/return period.
Zack Flynn
Automotive Data Solutions
Technical Support & MECP Master Installation Technician
Zachary.flynn@adsdata.ca

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