2016 Kia Soul install aggravation

Steering Wheel & Radio Replacement Combo
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Truckin_Thumper
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2016 Kia Soul install aggravation

Post by Truckin_Thumper » Mon Feb 19, 2018 9:47 pm

I attempted this install.

99% sure I wired it up the way the guide says.

I would get a red light on initial power, a quick green blip and then nothing.

I wanted steering wheel controls, and gauges, and whatever else I could get. Only I got ZERO ECM info and NO steering wheel controls.

Installed/ updated with the stated FW.

Reached my end and called tech support.

23 min on hold and then "sorry we went home for the day" ( I sorta understand, but I do tech support myself and never leave someone hanging).

Not very impressed with this.....at all.

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Dara DeGrand
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Re: 2016 Kia Soul install aggravation

Post by Dara DeGrand » Tue Feb 20, 2018 9:11 am

I'm so sorry about that- our phone system crashed about 2 minutes before we closed yesterday, and was out overnight. We NEVER leave people hanging, but because of the outage, we were unable to take calls, log out, or do anything at all.

When you wired up the power to your RR, did you hook up all three heavy gauge power wires on the RR (red, yellow and black)?
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Truckin_Thumper
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Re: 2016 Kia Soul install aggravation

Post by Truckin_Thumper » Tue Feb 20, 2018 8:12 pm

Ok, that explains the phone troubles. Like I stated, I also do tech calls,but I do it from a home office or mobile office, so I understand that part. Thanks for the explanation. :D


As for wiring, yes. I wired it up exactly as the diagram suggest.

What baffles me is the fact the CAN and steering wheel control leads are not related (I would not think).
I should have gotten something working.
I ran the brown/red (CAN +) and brown/yellow (CAN -) to the ODB port by the fuse panel.
I did not check for any resistance with a meter.

I did get the purple/red (SW1) to give me a resistance, but not the Black/white (SW ground), so I cut the lead and wired it straight.

I have a Kenwood DDX9703S, and I used and connected the serial cable supplied with the kit.

As stated, I get an initial green blip, then nothing. for lights on the RR.

If I unplug the serial, no lights.

I read in another thread that there is a possibility the deck could be defective, but everything works.

If I do an "Initialize" on the head unit, I may or may not get a chance to setup the Gauges in OEM, but nothing else. Next time, I may not even get that option.

I installed the FW for the 2016 Soul
I also updated the head unit software.

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Dara DeGrand
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Re: 2016 Kia Soul install aggravation

Post by Dara DeGrand » Wed Feb 21, 2018 8:32 am

Dara DeGrand wrote:
Tue Feb 20, 2018 9:11 am

When you wired up the power to your RR, did you hook up all three heavy gauge power wires on the RR (red, yellow and black)?
Truckin_Thumper wrote:
Tue Feb 20, 2018 8:12 pm

As for wiring, yes. I wired it up exactly as the diagram suggest.
That's the thing- the diagram does NOT tell you to hook up the heavy gauge red wire. Instead, accessory power needs to go to the gray/red wire. Without the gray/red accessory input hooked up, the RR cannot stay powered up, which causes your problem.

See the wires circled in the image attached below.
HK1.png
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Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Truckin_Thumper
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Re: 2016 Kia Soul install aggravation

Post by Truckin_Thumper » Wed Feb 21, 2018 5:14 pm

I went back and had a discussion this the unit, wiring diagram and multimeter.

I did indeed have the red wire connected. Removed that.

Still nothing.

So, I started looking for resistance to see if my T-connectors were doing their job. NOPE, not on the small 20'ish gauge wire. I did some splicing and got eh steering wheel working properly.

I do not have the room to do that at the ODBII port, so I have some posi-taps inbound.

Hopefully I will have my data flowing in a day or two when the new connectors arrive.

That diagram needs a bit of cleaning for us that like pictures :lol:

Thanks for being patient and not hammering me

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Dara DeGrand
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Re: 2016 Kia Soul install aggravation

Post by Dara DeGrand » Wed Feb 21, 2018 5:28 pm

I do not recommend using any kind of taps on the OBD2. Those are very sensitive and critical data lines. A poor connection from something like a posi-tap or t-tap causes additional resistance on the lines, and can cause error codes, issues with the vehicle, or even cause the gauges not to work. I recommend using a military splice method, like the picture below.
militarysplice.jpg
I hope this helps,
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Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Truckin_Thumper
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Re: 2016 Kia Soul install aggravation

Post by Truckin_Thumper » Mon Feb 26, 2018 7:18 pm

my t-connectors were the main issue. Not sure why, as I have used them for years.
I got everything connected and working.

However, I do have a question.

2016 Kia Soul + Designers Edition.

Seems I am not getting the data out of the engine I would like.
I get 90% of the "guage" data that Kenwood will read.

I really wanted TPMS data. even if it is just a number.
Any idea if a different FW would get this, or does Kia just give a "go, no go" on TPMS.

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Dara DeGrand
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Re: 2016 Kia Soul install aggravation

Post by Dara DeGrand » Tue Feb 27, 2018 8:41 am

We don't do TPMS in this firmware. We are working on a more involved firmware coverage for Hyundai/Kia, but I don't have a comprehensive coverage list yet, as it's still in development.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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