Please help with activation

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lstonetx
New User
Posts: 1
Joined: Sat Jul 22, 2017 1:16 am

Please help with activation

Post by lstonetx » Sat Jul 22, 2017 1:23 am

I am trying to register an account on your web site so that I can use your tool to program the interface I bought from you to put a new stereo in my car.

I have tried twice now. In each case, I entered all of the information, received an activation email, clicked on the link in the email, and was directed to a page informing me that activation failed due to a 500 server error.

I would really like to get this radio installed this weekend, since I work during the week and the weekends are the only time I have to work on it. However, your support number only works during the week, and your activation web service is apparently down.

I'm hoping someone monitoring this forum can help. I'd be happy to run through the whole registration process again, if I knew that it would be possible for it to succeed.

Thanks,
Larry Stone

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Murph
Site Admin
Posts: 7182
Joined: Sun Oct 23, 2011 8:35 pm

Re: Please help with activation

Post by Murph » Mon Jul 24, 2017 9:05 am

Your account is showing approved.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

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