Activation Email Help

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SilverArkie
New User
Posts: 1
Joined: Sat Apr 08, 2017 11:57 pm

Activation Email Help

Post by SilverArkie » Sun Apr 09, 2017 9:09 pm

Hello -
I registered an account yesterday and have been waiting to flash my device to reassemble my dashboard, but have not received an activation email. When I try to log in I get an error that says the account isn't activated. I'll have to get a ride to work tomorrow - I didn't realize this was something that wasn't automated or I wouldn't have tried to install it over the weekend.

Can someone please activate my account?

Thank you!

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Dara DeGrand
ADS Team
Posts: 4724
Joined: Mon Dec 02, 2013 1:34 pm

Re: Activation Email Help

Post by Dara DeGrand » Mon Apr 10, 2017 8:28 am

Normally, this is an automated process. However, some email providers block our emails and you won't receive them, or they may go to your junk folder. I am approving yours now, so you should be good to login at this point.

Sorry for the inconvenience.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

darrin@thekabels.org
New User
Posts: 1
Joined: Sat Jun 24, 2017 12:32 pm

Re: Activation Email Help

Post by darrin@thekabels.org » Sat Jun 24, 2017 12:35 pm

I'm having the same problem. Was sold a Maestro SW at Best Buy and need to flash it but I don't receive and account activation email.

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Dara DeGrand
ADS Team
Posts: 4724
Joined: Mon Dec 02, 2013 1:34 pm

Re: Activation Email Help

Post by Dara DeGrand » Mon Jun 26, 2017 10:43 am

I manually approved your profile. You can login now.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

wannabe_flyin
New User
Posts: 4
Joined: Mon Jul 03, 2017 10:30 pm

Re: Activation Email Help

Post by wannabe_flyin » Mon Jul 03, 2017 10:38 pm

I am having the same issue. I received a confirmation of news subscription, but when I try to log in, it says the account has not been activated.

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Dara DeGrand
ADS Team
Posts: 4724
Joined: Mon Dec 02, 2013 1:34 pm

Re: Activation Email Help

Post by Dara DeGrand » Wed Jul 05, 2017 8:44 am

It shows approved on our side. You should be able to log in.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

udcresteds
New User
Posts: 1
Joined: Fri Jul 07, 2017 11:36 pm

Re: Activation Email Help

Post by udcresteds » Sat Jul 08, 2017 12:06 am

I filled out the registration page but never got my activation e-mail and when I try to log in I get an error message the account is not active. I was hoping to install the radio (with the maestro) tomorrow (actually later today).

If I can't get this flashed in an hour or so I will be forced to forget it and install my radio without it.

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Murph
Site Admin
Posts: 7167
Joined: Sun Oct 23, 2011 8:35 pm

Re: Activation Email Help

Post by Murph » Sat Jul 08, 2017 1:18 am

Your account is already activated.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

mickespo77
New User
Posts: 3
Joined: Sat Jul 22, 2017 11:27 pm

Re: Activation Email Help

Post by mickespo77 » Sun Jul 23, 2017 12:26 am

I need my account activated please

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