registration difficulties

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New User
Posts: 1
Joined: Sat Apr 01, 2017 2:41 pm

registration difficulties

Post by wgbyington » Sat Apr 01, 2017 2:54 pm

I'm trying to register so I can flash my device but I keep getting an error page saying I'm forbidden. I have attached a picture of the error I keep getting. can someone please help? ...


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Dara DeGrand
ADS Team
Posts: 5830
Joined: Mon Dec 02, 2013 1:34 pm

Re: registration difficulties

Post by Dara DeGrand » Mon Apr 03, 2017 9:06 am

Is your password very complex? If so, simplify it. I have seen people get that error when their password is too "strong".
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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